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Book a Cleaner
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How do I contact Cleanlinks.co.uk ?
How can I delete my account and remove my details from Cleanlinks.co.uk?
What do you do with my personal information and how is it stored?
Why do you need my payment card details?
I have been given a discount referral code – how can I apply this to a booking?
I forgot to use my promotional code when I booked my cleaning – how can I add it?
Where can I add a promotional code to pay or part-pay for my booking?
How do I refer a friend to use Cleanlinks.co.uk?
Can I refer my current cleaner to work for Cleanlinks.co.uk?
Can I buy vouchers as a gift?
How many vouchers can I redeem per booking?
Where can I find my personal referral code?
How can I register as cleaner on the Cleanlinks.co.uk platform?
How much do cleaners earn?
What support do you provide to the cleaners?
I placed a booking in error – how can I cancel my booking?
How can I alter the time or date of my one-off booking?
How can I alter the time, date or frequency of my weekly or fortnightly booking?
How can I view my next booking in my Cleanlinks.co.uk account?
How can I view my future bookings in my Cleanlinks.co.uk account?
My cleaner is going on holiday – how can I arrange a replacement?
How can I cancel a single clean?
How can I cancel my regular booking?
How can I change my cleaner?
My cleaner is leaving Cleanlinks.co.uk – how do I get a replacement cleaner?
Will I be charged a cancellation fee if I cancel a booking?
If I do not pay the full amount for a booking will the cleaner still be paid?
How do I update my address, email address and/or mobile number?
I would like to arrange a cleaning for more than one property – how can I add another address to my Cleanlinks account?
Where do I find the phone number of my cleaner?
How does the message function work in my customer account and who can read it?
What does the “Replace Your Cleaner” button mean?
My cleaner did not show up, what should I do?
What happens if my cleaner needs less or more time?
How can I leave feedback for the cleaner?
My cleaner is not meeting my expectations – what should I do?
I’ve had a one-off booking and really liked my cleaner – how can I book them regularly?
How do I give feedback on the Cleanlinks.co.uk service, team or booking experience?
You were not satisfied with the services of your cleaner?
I’m not happy with the service – how can I provide feedback?
Do you monitor cleaner performance?
How much is a cleaning with Cleanlinks.co.uk?
How do I pay for my cleaning?
When will my card get charged?
The cleaning has taken place but my card has not been charged – how can I pay?
Who are Stripe and how do they work?
Can I pay for my cleaning in cash?
I’ve received a failed payment email – what happens next?
How can I change my payment card details?
Where do I find my invoices?
Do you charge for any travel expenses?
Which payment methods does Cleanlinks.co.uk offer?
When do you charge my bank account?
When do I receive the receipt?
Is there a fee for using Cleanlinks.co.uk?
How do I make additional one-off bookings with my current or a previous cleaner?
How do I make a repeat booking with my current cleaner or a previous cleaner?
You are not currently in my area – when will you be?
What types of cleaning does Cleanlinks.co.uk provide?
How much do you charge?
Can I leave my cleaner a key?
Can I request multiple cleaners?
I have made a booking online – what happens next?
How do I change my booking details before my job has been accepted?
What is the booking note used for and who can see it?
Is there a minimum booking commitment?
How can I request extra services for my clean?
Can I book for the next day?
Can I book ironing only?
Which language does the cleaner speak?
Which cleaning supplies do I have to provide?
What is included in a basic cleaning?
What is not included?
What is the minimum duration of a cleaning?
For what times and which days can I book a cleaning service?
Who are the cleaners?
Do I have to be at home during the cleaning?
How can I let my cleaner know, where to pick up my keys?
How does the booking process work?
Is Cleanlinks.co.uk available in my city or town?