Your initial deposit will used as your cancellation charge if you cancel a booking fewer than 24 hours in advance. If you cancel before this there is no fee.
Please note that if a regular booking is cancelled after just one clean it may be treated as a one-off event and the fees amended accordingly. For weekly and fortnightly customers, if you cancel a booking within 3 months minimum commitment period, we’ll give you an extra month to reach the required number of bookings.