What does the “Replace Your Cleaner” button mean?

It is possible to request another cleaner. If you wish to do so, please let us know why. This way we can work on improving our service in case you were not satisfied with your former cleaner. After that, you are asked to create a new booking and will see a short list of 6 new cleaners who will receive your booking. Once one of them has accepted you are notified of your new cleaner.

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