How can I alter the time or date of my one-off booking?

You can request a change to the date or time of a one-off booking by logging into your account, clicking ‘Manage this relationship‘, ‘Make a change‘ of the cleaning you would like to change, and then the blue Change this bookingbutton.

A notification of the change requested will be sent to the cleaner, and if the cleaner accepts you’ll receive a text and email confirming the change. If the cleaner cannot accept the change we will also contact you. Please feel free to contact your cleaner directly beforehand to find out if they are available at the new time, as this makes it more likely they can accommodate it.

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Post Author: cleanadmin

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